In reading a 2001 article concerning creating an information commons for Colorado State University's library, I jotted down a thought about whether or not we have a different philosophy or method for supporting face-to-face instructors and students as opposed to online. There are certain system expectations for online students and professors that may affect their level of expertise in seeking support. Would something as simple as an updated database help? Offering a list of instructors that have developed a course for online delivery, versus a list of instructors who have taught online (how recent, etc.) or instructors that have no online experience at all - and also whether or not a certain student ID has a global plan stack. Just a thought I decided to jot down while reading this article!!!